Return & Refund

If your purchase is not quite what you're looking for, you've got 3 days from when you received your order to have your items sent back to us for a refund. And Customer is responsible for the return shipping cost.

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Items should be returned new, unused and with all Madame Bleue and designer garment tags still attached. Where provided, belts and any designer packaging such as authenticity cards, dust bags, boxes and leather tags should also be included with your return. Returns that are damaged, marked or altered will not be accepted and will be sent back to the customer.

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As soon as we've received and taken care of your return, we'll email you for requesting your bank information and we'll refund to the bank account you provide us.  The refund amount will exclude the initial delivery cost.

Madame Bleue reserves the right to change our Refund Policy without prior notice. If the item that is being requested for refund is in question does not meet our standards, we reserve the right to refuse refund.

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Availability

While we try and ensure that all details, descriptions and prices, which appear on this Website, are accurate, errors may occur. We therefore reserve the right to correct any errors or omissions and to change information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Website that may contain errors, including, without limitation, inaccuracies or out-of-date information regarding pricing, product descriptions, shipping, payment terms, or return policies. If we discover an error in your order, and order need to be cancelled, you will receive a full refund.